Multiple CTD due to mjc84_main.dll

MontreuilAviationMontreuilAviation
edited July 2018 in Customer support

Can someone help me figure it this issue out, I use FS2Crew as well on P3Dv4. CTD happening while doing checklist but can confirm FS2Crew is not the issue.

Faulting application name: Prepar3D.exe, version: 4.2.21.24048, time stamp: 0x5a7c832c
Faulting module name: mjc84_main.dll, version: 1.0.0.0, time stamp: 0x59e7e5ba
Exception code: 0xc0000409
Fault offset: 0x000000000036058c
Faulting process id: 0xe1c
Faulting application start time: 0x01d414868c3bb1b7
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Program Files\Lockheed Martin\Prepar3D v4\SimObjects\Airplanes\mjc8q400\panel\mjc84_main.dll
Report Id: 7f4ad459-73dc-4891-9896-8b22b6dcf2c2
Faulting package full name:
Faulting package-relative application ID:

Comments

  • kroswyndkroswynd

    Has FS2Crew been updated for use with P3Dv4.3 (if I am not mistaken there is usually an update, I could be wrong though)? Have you spoken with Bryan over at FS2Crew.

    Based on the way that your P3D appears to be installed it could be a permissions issue

  • MontreuilAviationMontreuilAviation

    @kroswynd I haven't updated to 4.3 yet, still on 4.2. It worked for the longest time with no problems. I haven't emailed them yet since I figure it was a MJC dll issue it appears.

  • kroswyndkroswynd

    We have not changed anything recently, and if this was working without CTDs previously it is more than likely possible that something has changed on your end. The question is what may have changed?

    Have you tried using the Q400 without FS2Crew to see if you encounter a CTD? If not this is where I would start in attempting to trouble shoot the issue. If the Q400 continues to CTD, then un-install and re-install and be sure to install using Admin rights (you may also want to disable to AV software during the re-install).

    Keep us posted.

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