today i decided to send a complaint to parallel 42 , this issue need to be resolved, i have this problem for a long time, no one looked into it, it is the only plane not working ... i have send a ticket there, we will see what is going to happen, i told them i want my money back if not looked into it. the 737 works fine.
it is the 5 th of January, no answer yet...but they have said that they have got it and will respond in 48 h ... people might be on vacation , i give them the benefits of doubt... this is no good customer service. I will not buy anything from parallell 42 anymore ...
Comments
today i decided to send a complaint to parallel 42 , this issue need to be resolved, i have this problem for a long time, no one looked into it, it is the only plane not working ... i have send a ticket there, we will see what is going to happen, i told them i want my money back if not looked into it. the 737 works fine.
it is the 5 th of January, no answer yet...but they have said that they have got it and will respond in 48 h ... people might be on vacation , i give them the benefits of doubt... this is no good customer service. I will not buy anything from parallell 42 anymore ...