Nothing works, no gauges, dead Virtual Cockpit, no landing gear

Hi
I am sorry to bother you but I recently purchased the Majestic Q400 Pilot edition from the Just Flight store and installed it together with the appropriate 1.025a 32-bit patch into FSX Acceleration which I run on Windows 7. Unfortunately when I load the Q400 there is no landing gear and the VC is unresponsive with the yoke turned hard over and blank displays on the control panel as described in one of the topics in the FAQ. Uninstalling and reinstalling the aircraft has not helped. Although I followed the recommended suggestions in the FAQ the problem unfortunately persists.
I am an experienced simmer with a lot of correctly functioning payware aircraft installed and a large amount of addon scenery in a nicely functioning FSX so I am not planning to follow the final suggestion in the FAQ which was to reinstall FSX!! I would however like to be able to use this aircraft in FSX and any help would be appreciated.
Many thanks,
Bill

Comments

  • edited September 13

    Hi Bill,

    No bother, but it sounds like you are having a protection issue. The most common issue surrounding this issue in the past has been when a user installs the Q400 without using Administrator Rights - which is done by right clicking on the installer and selecting Admin Rights.

    There are also several posts on the forum with similar discussions that may be able to lend to your issue.

    If the problem still persists, then kindly reach out to our Support via email.

    Cheers

  • Thank you for your reply. I'm pretty certain I installed it with administrator rights as I usually right click everything and select Run as Administrator! However in case I neglected to do that on this occasion I will uninstall and reinstall the Q400 again and, if that fails to address the issue, I will trawl through the forums for possible solutions before emailing Support.
    Regards,
    Bill

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