Update in user area
Can someone please tell me where to download the latest update. I went to the User Area like it told me to but the only update i see is for boxed versions. Can some one please help me?
It looks like you're new here. If you want to get involved, click one of these buttons!
Can someone please tell me where to download the latest update. I went to the User Area like it told me to but the only update i see is for boxed versions. Can some one please help me?
Comments
First place in this matter: You may want to have a look for update-download at the place where you purchased the original one. And we may expect that is also the only place where you may find the correct update.
Depending on the edition of q400 that you own (which you have not advised anyone of) there may not necessisarily be a recent update since the vendor may have received an installer with all of required updates.
I’m sorry that is my fault. I that the pro edition.
I purchased fro Majestic.com but have been unable to contact them. Link to support receives an email error.
We do not sell the Q00 directly from our website. Can you verify who the vendor is from which you Purchased the Q400 so that we can proceed with your issue.
Cheers.
I wasn't even aware there was an update available until I checked on here. I go to the market where I bought it from and all I see as an option is this Download: mjc8-400-Pro-1_020x64-inst.exe there is no a or b denotation. When I click on the link the download does not include an a or b. So my question is where other than the original can you find the latest update? seems like a difficult process to me or maybe just confusing. I don't see why you as the vendor can't make the update available to the registered users here as you are the one publishing it and you need a user name and serial to validate. Just a suggestion.
John
UPDATE
After filtering through many posts there was one about customers that purchased with a certain store that could go to the user area and download the updates. I did NOT purchase from that store but was able to obtain the update and all is good now. this just seems like a clunky process to get updates for your product.