Unable to install/authorise latest Pro version

RaySRayS
edited February 2022 in Customer support

Advised through JF of the update to 1.024. Downloaded the installer but the process hangs after copying in details in the authorisation page and the next button pressed. Does the same for P3D v4 and v5 versions. Uses the 2.51 version of the installer. Internet connection solid at 78Mps.

Tested with antivirus turned off.

System: Win 10 Pro 64Bit

Ray

Comments

  • RaySRayS

    Sorted.

    Found that my multi-level firewall protect had some areas still active. Once disabled installed went normally.

    Ray

  • kroswyndkroswynd
    Thank you for the info. When installing any addon for flight simulation it is recommended that one temporarily disable and firewall/anti virus application before commencing download and or installation.
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