kroswynd

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kroswynd
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  • Hello @Floren - your key should be available from the vendor from which you purchased the Q400. If you are unable to acquire this data from the vendor which is rare since they have that data in you purchase account, you will need to provide the foll…
    in Reinstalling DASH8 Prepar3d V4 Product Key Comment by kroswynd October 2
  • I would suggesting going into the control panel when the si. Is not running and set the state and be sure to click on the Apply button and then run the sim. Another option is going into the mjc84.ini and making the change there. There are severa…
    in Control Panel Ready to Taxi block does not work Comment by kroswynd September 15
  • @Struggle_Crow Any fixes moving forward will be driven by the new platform implementation if feasible. If I recall there will have to be some correction from the navigraph side of things, but it is still a part of our to do list. Cheers
    in v1.025 FMS Navigation Database Issue Comment by kroswynd September 15
  • Hi Bill, No bother, but it sounds like you are having a protection issue. The most common issue surrounding this issue in the past has been when a user installs the Q400 without using Administrator Rights - which is done by right clicking on the…
    in Nothing works, no gauges, dead Virtual Cockpit, no landing gear Comment by kroswynd September 13
  • @ianfisher said: Hi Kroswynd and team. Thanks for the update and for acknowledging that you still have many loyal P3D users who still enjoy flying the Q400 on that platform. It's great to hear we have not been forgotten as you pursue other…
    in Majestic Software Q400 2024 Update!! Comment by kroswynd May 3
  • I can only recommend that you push your email again to support, but in the mean time use the solution that works best for you. It could be very possible that one of the devices that you are using could be causing the issue, but it would be difficul…
    in Losing Sound Comment by kroswynd April 11
  • Kindly contact us via our Support email for further assistance with all of your credentials. Your full name Email address used for purchase Order number Vendor Thanks
    in FSX DASH8-400 Pilot edition cannot be activated Comment by kroswynd April 8
  • Hi Ben We will be sure to do so when we feel that it is time to do so. We will not be sharing images or videos of progress until we have everything aligned to do so. Bear in mind, we do have other obligations such as other jobs and fa…
    in Majestic Software Status Update for 2022 Comment by kroswynd March 22
  • Please contact support@majesticsoftware.com for assistance regarding this issue Cheers
    in Losing Sound Comment by kroswynd March 21
  • Hi Toppe, Simple apply v1.025a followed by v1.025b. Regarding a backup, simply copy the mjcq8400 root folder before running the updates. Cheers
    in correct way to download patches Comment by kroswynd March 16
  • While it is not impossible that a livery would cause the issue you are experiencing, it is very unlikely if it is one of the default liveries that we have provided with the product. There are a bunch of reasons that a the aircraft does not operat…
    in DASH very hardly reduces speed Comment by kroswynd March 16
  • Did you attempt to contact our Support department, providing that you have used the correct order number, and also have you tried a different browser.
    in Cannot find 1025a patch in User Area Comment by kroswynd March 16
  • @its_2023_buy_a_cert said: What were you doing and how did you fix it? I don't get my announcements either. The announcements are script driven. Kindly read the manual provided with the aircraft for a proper understanding of how it work…
    in Cabin Announcements and Music Not Playing Dash8 v 1.021 Comment by kroswynd March 5
  • Sorry to hear of your recently induced issues. Difficult to really be of assistance without supporting video to see exactly what is going on when operate the aircraft. If you are able to provide some video footage we'd appreciate it. Cheers
    in DASH very hardly reduces speed Comment by kroswynd March 5
  • @jalbino59 said: Out of curiosity I looked for the patch files under my pro edition order number and found the files there. I was confused because I installed the training edition and was looking for the files with that order number. I’ll try ins…
    in Cannot find 1025a patch in User Area Comment by kroswynd March 5
  • Hello Only available in the TRAINING and COCKPIT Editions
    in trueglass Comment by kroswynd March 5
  • Sounds like this ma be an issue on your end. i recommend you contact us via email at our Support Dept. kindly provide your 1. Full name used for purchase 2. Vendor from which you purchased 3. Order number 4. Explanation of the issue(s).…
    in Majestic Support User Issue Comment by kroswynd February 12
  • That is correct. This can then be followed by the latest patch v1.025b Cheers
    in Reinstalling to P3D V5,4 Comment by kroswynd February 12
  • Hello Mike, Have you tried another browser by chance (Edge, FireFox and or Brave), although I tried to replicate your issue using Chrome and was unable to. If you continue having issues then kindly contact us via our Support email with this iss…
    in Majestic Support User Issue Comment by kroswynd February 12
  • The installer that you get from the vendor from which you purchased the add-on is what you use, and then apply the v1.025a update acquired from the USER AREA. Cheers
    in Reinstalling to P3D V5,4 Comment by kroswynd February 5
  • Have you attempted to un-install the aircraft addon, and be sure to re-install using Admin rights.
    in Crash on startup when using specific Q400 livery Comment by kroswynd February 5
  • Good to hear you are good to go. Cheers
    in 125Hz Comment by kroswynd January 9
  • Sounds like you then need to follow your checklist - look at the gust lock.
    in 125Hz Comment by kroswynd January 8
  • In this example of the mjc84.ini you will see that the various input devices have specific numbers. if you are getting the correct deflection from the elevator control device - it is safe to assume that the associated joystick number and the X and …
    in 125Hz Comment by kroswynd January 8
  • @Artur Do you have any control devices that work as they should with the changes that you have made? Rudders work? YES/NO Ailerons work? YES/NO Elevators work? YES/NO If the joystick number is not correct then you will not hav…
    in 125Hz Comment by kroswynd January 8
  • @Artur There should be a very 1.025a patch as well in your USER AREA. This patch should be installed as well.
    in Blurry displays Comment by kroswynd January 8
  • Folks... All the best to All for 2024! Yes, it has been very quiet on the forums but that does not mean work does not continue. All is well amidst our busy 8 to 5 work and family schedules. Our Team is steadily moving along with developme…
    in Majestic Software Status Update for 2022 Comment by kroswynd January 7
  • If the ini is not allowing you to save changes then it means that you do not have rights to make changes. I suggest looking into providing full control to allow changes to be made. Regarding CPAN changes you can attempt making the changes …
    in CPAN not saving settings Comment by kroswynd January 7
  • Sounds like your brakes may not be properly calibrated. If you have a null zone set then you may check to see if that could be causing the issue. I have experienced this in the past and realized that it was the brakes not being correctly setup…
    in Sticky ground Comment by kroswynd January 7
  • Are you using the correct update that is provided in your USER AREA account? If not kindly do so and let us know. If the problem persists then kindly email our support with the details of your issue(s). Cheers
    in Blurry displays Comment by kroswynd January 7